Order Processing
The MasterTrak© Order Entry/Customer Service application is designed to provide the Distributor and Manufacturer with a powerful tool to manage and control
customer sales orders and accounts to assure that the needs of the customer are met.  The application allows for entry of Sales Orders, the commitment of the
associated products in inventory and the pricing of products using various methods.  The Customer Service Representative/Salesperson can enter a new order,
check on the current status of existing open orders, determine the availability of product, examine manufacturing and shipping schedules and verify the customer’s
payment history.  The Sales Order entry supports product pricing by quantity; by customer contract; and by special promotions.
In association with the MasterTrak Inventory application, the Sales Order application is barcode enabled to allow for the use of a portable reader or readers to
assist in the confirmation of order shipments.



General Capabilities

   Open Order processing                 Multiple shipments per order           Multiple ship to addresses
   Contract, special pricing                Debit/credit invoices                      Linked to Inventory, A/R
   Picking/Packing lists                     Bills of Lading                              Open orders by customer
   Open orders by product                Assign to Salesperson                    Multiple Warehouses Shipments
   Supports Drop Shipments             Supports Serialized Shipments         Enables Back Orders
   Ship Kit Components                    EDI interface


Master Files and Transaction Entry

   Freight Classes                             Ship Via                              Ship to Addresses
   Special Instructions                      Sales Orders                        Confirm Shipments


Reports

   Sales Orders Acknowledgments
   Shipping Papers
   Bill of Lading
   Sales Invoices
   Open Orders
   Open Orders by Product/Customer
   Invoice History by Product/Customer
   Shipping Shortages by Customer
   Shipping Shortages by Product